GUARDING SMILES AND SECURITY

lESSONS FROM A LOCAL DENTAL SURGERY HACK

In the dynamic and ever-evolving landscape of cyber threats, healthcare professionals find themselves facing unprecedented challenges. A recent dental surgery hack targeting a local dental practice on the Isle of Man serves as a chilling reminder that even seemingly isolated sectors are not immune to the far-reaching impact of cyber crime. The aftermath of this attack has left the dental practice unable to open its doors, emphasising the critical need for a robust security framework across the entire healthcare industry.

In a nail-biting scenario, the breach wasn’t due to the dentistry’s actions but in fact their third-party supplier who fell victim to the hack. This incident sheds light on a pervasive tendency to underestimate the significance of suppliers in an organisation’s overall security posture. It serves as a stark reminder of the paramount importance of supply chain security, urging businesses to revaluate and fortify their dependencies on external partners. 

The nature of cyber threats makes it imperative for every company to prioritise comprehensive cyber security measures. Regular assessments, employee training initiatives, and the implementation of cutting-edge security technologies are vital components of a resilient defence strategy. The lesson learnt is squeaky clean: the question is not whether an organisation will face a cyber threat, but when. Adequate preparation and good security hygiene emerges as the most effective defence against the unpredictable nature of cyber threats. 

Knowledge Cavities In Healthcare

Despite misconceptions, it is clear that the healthcare sector is a key target for criminals:

  • Ransomware attacks in the healthcare sector have impacted 60% of medical organisations in the past year, with dental practices increasingly becoming prime targets.
  • Identity theft cases related to healthcare data breaches and phishing have seen a 67% rise in the past year.
  • Financial fraud related to healthcare cyber security incidents has increased by 34% in the last year.
  • Insider threats account for 32% of cyber security incidents in the healthcare sector, emphasising the need for stringent access controls and employee monitoring.

Facts above taken from adit.com 

Fixing Your Cyber Hygiene

Amidst the complexity of cyber security, it is easy to underestimate the critical role played by third-party suppliers. However, a comprehensive understanding of the importance of these suppliers in day-to-day operations is crucial for enhancing an overall cyber security posture.

 

Both Google and the National Cyber Security Centre (NCSC) have compiled insightful guides for managing supply chain risk. These resources offer valuable insights into best practices for bolstering security measures and can be explored further for a proactive approach to cyber security in an interconnected world. Check them out here: 

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Kurt Schrauwen

kurt SCHRAUWEN

Director

Kurt Schrauwen is a Director of the Riela Group of companies which includes Riela Yachts, Riela Cyber and Riela Tech. 

Kurt brings more than 20 years of leadership experience having been an early part of the global success of Microgaming in becoming a market leader. Kurt was responsible for the commercial, contractual, and technical sales for Microgaming and with this experience will complement the company’s growth strategy.

Kurt is passionate about business optimisation and prides himself in having an intrapreneurial outlook to maximise staff potential, reduce inefficiencies as well as identifying and maturing revenue growth opportunities.

Paul Cocker

Service Delivery Coordinator

Paul Cocker joined the Riela Group in late 2021, after spending just under 20 years with his previous employer.

Paul is responsible for the Riela Tech service levels, working on both the dispatch function and SLA management. Paul carries out a variety of duties across the Network Operations Centre and works closely across the wider team to deliver professionally tailored solutions for our Riela Tech clients.

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Murat Guner

Infrastructure Engineer

Murat Guner joined the Riela Group in the Summer of 2021 as an Infrastructure Engineer.

Murat began his career in Turkey as a computer teacher for primary and secondary schools before migrating his skills into IT infrastructure. After honing his IT experiences throughout a colourful career path, Murat gained numerous qualifications which he is now excited to apply to the management of our Riela Tech infrastructure.

Andrew Clucas

Senior Network Engineer

Andy is a qualified Network Engineer with in-depth knowledge of architecting, implementing and supporting networking solutions in the SMB, Enterprise and Service Provider environments.

He has over 20 years of experience working across multiple vendor operating systems, including Cisco, Juniper, Linux and Microsoft, and has also been responsible for implementing a variety of large scale network services deployments, taking projects from design to rollout and support.

Andy also has experience of deploying and migrating a range of virtualisation technologies including VMWare, Hyper-V and KVM based systems.

Marc Dorey

Infrastructure & Managed Services Lead

Marc is our Group’s Infrastructure and Managed Services lead with over 18 years’ experience in delivering infrastructure projects across multiple industry verticals and international jurisdictions.  From projects in Aerospace and Engineering through to Banking and Insurance, from Europe, China, Africa and Australia.

This experience is matched with a varied list of certifications from leading industry vendors such as Hp, Cisco, Microsoft, Ruckus, CompTIA and more.  As a qualified technical trainer Marc is comfortably able to take complicated technical concepts and deliver them in simplistic terms to key decision makers and end users alike.

Most of Marc’s experience has been gained working for managed service providers, both large and niche and as such is able to take real world experience and blend it with industry standards to help align our service delivery with our clients values and processes.

Alexandria halsall

Marketing Executive

As a Marketing Executive, Alex is responsible for all marketing duties spanning the Riela Group.

Alex joined the Riela Group in August 2020, shortly after graduating with a Psychology degree from Nottingham Trent University.

With past work experience in content marketing, event management and web design, Alex is able to apply her creative and analytical skills into the Riela strategy.

Matthew Roberts

Head of Sales

As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.

Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.

Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.

Christian Goelz Riela Cyber

christian goelz

Director

Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.

Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.

Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.

ROBERT TOBIN

Riela Group Managing Director

Robert Tobin is the Managing Director of the Riela Group of Companies and is responsible in overseeing our business operations, our people and driving excellence in all we do.

Rob brings over 25 years’ of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.

In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.

“Being part of an awesome, capable and forward thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step everyday”.

Peter Astell Burt

Director

Peter is an experienced technology consultant with a demonstrated history of working in the IT and cyber security industry.  Skilled in Search Engine Optimization (SEO), IT Strategy, Start-ups, Regulations, and Online Gaming. Strong consulting professional with a DPhil focused in Natural Sciences from ChristChurch, Oxford.

Tim Bliss

Tim Bliss

Founder

Tim Bliss, Managing Director of Riela Tech since the company foundation in 2015 and Director of Riela Cyber, brings over 20 years’ of successful leadership experience across a range of industries including finance and banking, software development, and manufacturing, as well as cyber security and information technology. Prior to forming the company he led the technology for Manx Financial Group PLC, where he was instrumental in business systems transformation.

“It is our hugely capable team of experts that drives our business – it is fantastic and rewarding to be able to use technology, intelligence, and great customer service to help make our clients’ business and staff progressively more efficient resilient and secure”