PRIVACY POLICY

We are committed to respecting your privacy and protecting your personal information. Our privacy policy is written to help you to understand better how we use your personal information. In it, we explain the types of personal information we collect, how we collect it, what we may use it for and who we may share it with. 

Under the new Data Protection Laws, we are a data controller. This means that we determine the purposes and means of processing personal data. If you have further questions please get in touch with us via our contact page.

Without prejudice to your rights under applicable laws, the above and the Privacy Policy are not contractual and do not form part of your contract with us.

Why do we collect your information?

This information is collected for the purposes of business engagement and is held for the sole purpose of assisting you with any enquiry or business that you may have with us.

Your Privacy

You can visit our website without telling us who you are or revealing any information about yourself. However, if you do give us any personal information about yourself or others, we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online, it will only be in response to you actively applying for or using one of our online products or services.

We may use personal information you provide for the purpose of providing more relevant content to you.

Information we may collect through the website

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name.
  • email address,
  • contact telephone number
  • contact address
  • Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website].
  • Usage Data includes information about how you use our website, products and services.
  • and any other information which you send to us via contact forms and other form submissions.

Website Analytics

We use multiple web analytics tools provided by service partners such as Google Analytics, AdvAna and Convert.com to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use, and network and IP information. We use the information provided by these tools to improve our Services.

These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (e.g., Facebook and Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.

Sharing Information

We do not share any of your information with third parties except where expressed consent has been given.

Storing Information

We will retain your information for as long as the business relationship continues. If you leave the company we have a business relationship with, we will update our records accordingly and delete your information, as there is no longer a requirement to retain it.

Your rights as a Data Subject

As a data subject you are entitled, free of charge to request:

  • Access to your personal data
  • Erasure of your personal data
  • Restriction of processing
  • Rectification of personal data
  • Objection to processing
  • Data portability– move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability
  • Withdraw consent for use of data at any time, if relevant

Please note, a reasonable fee may be applied for “repetitive requests”, “manifestly unfounded or excessive requests” or “Further Copies If you wish to exercise any of these rights, please inform us via email using the contact details on the website.

What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will creat                                                      e files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.

Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

Some of our pages may also contain images called ‘web beacons’ (also known as ‘clear gifs’), which allow us to count visitors. Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Information collected by cookies and web beacons is not personally identifiable.

What types of cookie are there?

Broadly speaking, there are four types of cookie: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies.

  • Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services  like shopping baskets and e-billing.
  • Performance cookies collect anonymous data on how visitors use a website; they can’t track users, and are only used to improve how a website works.
  • Functionality cookies allow users to customise how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services like local weather reports and traffic news.
  • Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement, and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organisations, including other advertisers.
 

Additionally, these cookies break down into two further sub-types.

  • Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.
 

What’s the law?

Recently, the law on cookies has changed. Now sites that try to place performance, functionality, and targeting and advertising cookies need your permission for before they can place them onto your computer. To find out more about the law, click here.

How do I turn cookies off?

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

To switch off third-party advertising cookies, you can turn these off by visiting the Internet Advertising Bureau’s consumer advice site here.

For more information on cookies, click here.

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. 

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Feel free to contact us, and we will be more than happy to answer all of your questions.

Andrew Clucas

Network Engineer

Andy is a qualified Network Engineer with in-depth knowledge of architecting, implementing and supporting networking solutions in the SMB, Enterprise and Service Provider environments.

He has over 20 years of experience working across multiple vendor operating systems, including Cisco, Juniper, Linux and Microsoft, and has also been responsible for implementing a variety of large scale network services deployments, taking projects from design to rollout and support.

Andy also has experience of deploying and migrating a range of virtualisation technologies including VMWare, Hyper-V and KVM based systems.

Luke dawood

Infrastructure Engineer

Luke is an Infrastructure Engineer for the Riela Group with over 7 years of experience providing infrastructure support and solutions.

He currently holds his BSc in Computer Science, Microsoft Azure Administrator, Comptia A+, and Comptia N+ qualifications.

Most of his experience has been gained by working for Managed Service Providers that provide full IT support and solutions to companies ranging from small to large enterprises.

He is extremely passionate about technology and excellent customer service delivery, ensuring he is always kept up to date with the latest technologies and providing the best solutions to clients.

Josh Kingett

Technical Sales & Support

Josh is a Cyber Security Engineer specialising in Technical Sales and Support. Josh builds trust into each client relationship by working closely with business functions to deliver professionally tailored solutions for our clients from sales through to production and after care.

Having spent 4 years as an Officer Cadet in the British Army, Josh has had a great opportunity to develop his interpersonal and management skills to the highest standard possible. Josh is an avid public speaker and presents material regularly across different industries through seminars and online hosted events.

With an extensive competitive background in eSports and eGaming, both as a sponsored player and coach, Josh has been at the forefront of evolving technology, security and mitigation. It is this sort of experience that enables Josh to help facilitate the growth of Riela Cyber, alongside a highly qualified team of Cyber Security professionals.

Email: josh@riela-tech.com

Marc Dorey

Infrastructure & Managed Services Lead

Marc is our Group’s Infrastructure and Managed Services lead with over 18 years’ experience in delivering infrastructure projects across multiple industry verticals and international jurisdictions.  From projects in Aerospace and Engineering through to Banking and Insurance, from Europe, China, Africa and Australia.

This experience is matched with a varied list of certifications from leading industry vendors such as Hp, Cisco, Microsoft, Ruckus, CompTIA and more.  As a qualified technical trainer Marc is comfortably able to take complicated technical concepts and deliver them in simplistic terms to key decision makers and end users alike.

Most of Marc’s experience has been gained working for managed service providers, both large and niche and as such is able to take real world experience and blend it with industry standards to help align our service delivery with our clients values and processes.

Alex Halsall Riela Cyber

Alexandria halsall

Marketing Executive

As a Marketing Executive, Alex is responsible for all marketing duties spanning the Riela Group.

Alex joined the Riela Group in August 2020, shortly after graduating with a Psychology degree from Nottingham Trent University.

With past work experience in content marketing, event management and web design, Alex is able to apply her creative and analytical skills into the Riela strategy.

Email: alex@riela-group.com

Telephone: +44 7706 806443

Matthew Roberts Head of Sales

Matthew Roberts

Group Head of Sales

As the Head of Group Sales at the Riela family of companies, Matthew leads the company’s sales strategy, execution, and growth.

Matthew has a successful record building trusted client relationship and delivering upon set expectations. An accomplished sales leader, he delivers a sales process that provides clients with the information and support they need to make the right decisions for their organisations and their constituents.

Matthew has significant experience within the maritime industry having previously worked across various sectors including insurance, security, satellite communications and managed IT. Matthew’s most recent experience encompasses almost 5 years spent with the leading satellite communications and managed IT provider in the maritime industry, focusing on their superyacht clientele.

Email: matthew@riela-group.com

Telephone: +44 7425 314973

Carey Cooper

Cyber Security Engineer & Security Operations Lead

Carey is the Cyber Security Operations team lead at the Riela Group of Companies.

He has a wealth of infrastructure and cyber security experience across the medical, financial, retail, and telecom sectors.  In addition he has a strong entrepreneurial spirit which is an asset in bridging the divide between technical and business.

Carey also holds numerous certifications in Microsoft, Cisco, Linux and the Cyber Security Disciplines.  He has a passion for anything related to technology.

Said

SAÎD

Cyber Security Engineer & Incident Response Lead

Saîd is a Cyber Engineer & Incident Response Lead in the Security Operations Centre team.  Saîd brings his vast wealth of technical knowledge of security technologies to analyse and respond to security threats.  After 13 years experience in Cybersecurity, focusing on Identity & Access Management, PKI, Incident Response and SIEM, Saîd is instrumental in helping formulate our strategic approach.

Saîd has a Master’s degree in Computer Engineering and specializes in Information Security with certifications in CEH, CCSK, and Splunk.

Joseph Ikhalia

Cyber Security Engineer & Threat Management Lead

Joseph is a Cyber Security Engineer and Risk lead in the security operations centre team. Joseph is responsible for internal audit and cyber risk management, vulnerability assessment, threat hunting and penetration testing to provide effective oversight of internal and client risk postures.

Joseph brings 8 years’ experience in risk & cybersecurity research, focusing on web-based technologies, security awareness innovation, malware threats, reverse engineering and systems audit.

With a PhD in Computer Science and a penchant for security innovation, Joseph specialises in threat detection using an avalanche of industry tools, techniques and methodologies to efficiently mitigate known and emerging threats facing our high valued clients.

christian goelz

Director

Christian is involved across the Riela family of companies with particular attention to the technology businesses, Cyber and Tech.

Christian gained a postgraduate Master in Finance degree at the University of Neuchatel, Switzerland and completed his MBA at the University of Chicago Booth School of Business.

Before joining us, Christian worked for six years at Argosy Capital, an Isle of Man-based private equity and venture capital business focusing on early-stage growth businesses. At Argosy, he focused on managing investment companies, research and financial analysis and served as a director on several boards.

ROBERT TOBIN

Riela Group Managing Director

Robert Tobin is the Managing Director of the Riela Group of Companies and is responsible in overseeing our business operations, our people and driving excellence in all we do.

Rob brings over 25 years’ of successful leadership and entrepreneurial experience across a range of industries including Family Office, corporate services, construction engineering, Superyachts, cyber security and information technology development to our Group, and to our customers.

In the past 15 years Rob has gained a prominent reputation within the Superyacht industry for his passion, integrity, innovation and achievements to date.

“Being part of an awesome, capable and forward thinking team that have a shared passion for Superyachts, people and the environment is the highlight of my career and puts a smile on my face and a spring in my step everyday”.

Email: rob@riela-group.com

Telephone: +44 1624605650

Peter Astell Burt

Director

Peter is an experienced technology consultant with a demonstrated history of working in the IT and cyber security industry.  Skilled in Search Engine Optimization (SEO), IT Strategy, Start-ups, Regulations, and Online Gaming. Strong consulting professional with a DPhil focused in Natural Sciences from ChristChurch, Oxford.

Tim Bliss

Tim Bliss

Director

Tim Bliss, Managing Director of Riela Tech since the company foundation in 2015 and Director of Riela Cyber, brings over 20 years’ of successful leadership experience across a range of industries including finance and banking, software development, and manufacturing, as well as cyber security and information technology. Prior to forming the company he led the technology for Manx Financial Group PLC, where he was instrumental in business systems transformation.

“It is our hugely capable team of experts that drives our business – it is fantastic and rewarding to be able to use technology, intelligence, and great customer service to help make our clients’ business and staff progressively more efficient resilient and secure”

Email: tim@riela-tech.com

Phone: +44 7624 469677